One of them is the name everyone in the Shopify chargeback world seems to know. The other undercuts it on the headline number: 15% on wins instead of 25%. You are looking at Chargeflow vs Chargeblast because you want to know whether the cheaper-looking one really is cheaper once alerts, refunds and plans are added in, or whether the bigger name earns its extra ten points.
On recovery, Chargeblast is cheaper: its listing shows a 15% fee only on wins, against Chargeflow's 25% of recovered. On alerts, the answer depends on which of two readings of Chargeblast's price is right, and only Chargeblast can tell you. On breadth, Chargeflow is the clearer menu, with a free analytics product, a prevention scanner, alerts and recovery on one public pricing page. This guide models both vendors for four kinds of store, shows where the gap is worth chasing and where it vanishes, and gives you a fair way to pilot them.
This guide is for you if:
- Your shortlist is Chargeflow and Chargeblast and you want a numbers-first comparison.
- You use alerts, recovery or both, and want to know which product combination costs less.
- You want to run a fair test instead of trusting a vendor's page.
Last updated: 30 October 2026. Written by the ChargeFix team. Reviewed against sources on 30 October 2026.
A note on bias before we start: we make ChargeFix, which competes with the recovery products of both and does not sell alerts. Chargeflow's figures come from its own pricing page and Shopify listing. Chargeblast's own pricing page lists components without amounts, so its figures come from Redo, which reads the Shopify listing, and from Chargeback.io. Both of those sell competing products. We label every source and every claim. Prices change, so confirm in writing.
The 30-second answer (TL;DR)
- Recovery: Chargeblast lists 15% on wins and Chargeflow lists 25% of recovered. Per $1,000 recovered, that is $150 against $250.
- Alerts: Chargeflow charges $29 per deflected chargeback. Chargeblast shows plans from $19 a month plus $14 per chargeback stopped, per Redo, while Chargeback.io says $19 per alert. Ask which applies.
- Chargeflow also sells Insights (free), Prevent ($0.10 per scan after the first 1,000) and offers a 4x ROI guarantee, terms unread.
- Chargeblast's site lists deflection, recovery, a managed refund service, receipts, PayPal disputes and embedded alerts, with no amounts on the pricing page.
- For a store with 20 alerts and $600 recovered a month, Chargeblast comes to $389 under one reading and Chargeflow to $730.
- Review counts are not comparable: Chargeflow's are on Shopify, and the Chargeblast figure we have is a rival's report of Trustpilot.
Quick note: These vendors sell several products at once, so the cheaper one on a single line is not always cheaper in total. Add up the products you will really use, then add the refunds that alerts require.
The two at a glance
| Chargeflow | Chargeblast | |
|---|---|---|
| Recovery | 25% of recovered, no fee on losses | 15% fee only on wins, per Redo |
| Alerts | $29 per deflected chargeback | From $19 a month plus $14 per stop, per Redo, or $19 per alert, per Chargeback.io |
| Prevention | Prevent, $0.10 per scan after the first 1,000 | Not priced in what we read |
| Analytics | Insights, free | Not listed |
| Other products | Alerts guarantee, accelerator discounts | Managed refund service, receipts, PayPal disputes, embedded alerts |
| Guarantee | 4x ROI on Automation, terms unread | None found |
| Pricing transparency | One public page with amounts | Components listed, amounts not shown on the page we read |
What does each one actually sell?
The two vendors have grown into similar shapes from different starting points, so it helps to lay the products side by side.
Chargeflow sells four things on one pricing page. Insights is free analytics. Prevent is a scanner that charges $0.10 per transaction after the first 1,000. Alerts charge $29 per deflected chargeback, with a better price on request above 50 a month. Automation takes 25% of each recovered chargeback and nothing on losses. The page also says there is no contract or minimum, that eligible startups can get discounts of up to 70% through accelerator programs, and that Automation carries a 4x ROI guarantee.
Chargeblast sells alerts, deflection and recovery, plus a managed refund service, receipts, a PayPal disputes product and embedded alerts, going by the navigation of its pricing page. The amounts are not on that page. Redo's reading of the Shopify listing gives the three headline numbers: alert plans from $19 a month, $14 per chargeback stopped and a 15% fee on wins.
Notice what each has that the other lacks. Chargeflow has a free analytics product and a prevention scanner on the public page. Chargeblast has a refund service, receipts and PayPal disputes in its menu. If one of those extras is the reason you are shopping, that may decide it before price does.
Chargeflow vs Chargeblast on recovery fees
For recovery alone, the difference is ten percentage points on every dollar won.
| Recovered | Chargeflow at 25% | Chargeblast at 15% | Gap |
|---|---|---|---|
| $1,000 | $250 | $150 | $100 |
| $2,500 | $625 | $375 | $250 |
| $5,000 | $1,250 | $750 | $500 |
| $10,000 | $2,500 | $1,500 | $1,000 |
Check one row: 25% of $5,000 is $1,250 and 15% is $750, so the gap is $500. A ten point gap is always one tenth of the recovered amount, so it grows in step with your wins.
Per won case, the same gap is easier to feel.
| Won order | Chargeflow | Chargeblast | Gap |
|---|---|---|---|
| $100 | $25.00 | $15.00 | $10.00 |
| $250 | $62.50 | $37.50 | $25.00 |
| $600 | $150.00 | $90.00 | $60.00 |
| $1,200 | $300.00 | $180.00 | $120.00 |
| $2,000 | $500.00 | $300.00 | $200.00 |
Two caveats. First, we do not know whether Chargeblast's 15% has a plan fee or minimum attached when you use recovery alone. Redo says the 15% is "only on wins" and that it applies to money the merchant was owed. Ask whether a monthly floor applies. Second, we do not know whether the base includes the $15 dispute fee that Shopify returns on a win. Chargeflow says its 25% excludes the dispute fee. Ask Chargeblast for the same in writing.
Chargeflow vs Chargeblast on alerts
Here the two sources disagree about Chargeblast, so the sum comes in two versions.
| Reading of Chargeblast's price | Source | Cost of 20 alerts a month |
|---|---|---|
| $19 plan plus $14 per chargeback stopped | Redo, reading the Shopify listing | $19 + 20 x $14 = $299 |
| $19 per alert regardless of outcome | Chargeback.io, citing Chargeblast's site | 20 x $19 = $380 |
| Chargeflow, $29 per deflected chargeback | Chargeflow pricing page | 20 x $29 = $580 |
Under either reading Chargeblast is cheaper than Chargeflow for alerts, by $200 to $281 a month at 20 alerts. The two readings might also describe different plans, and the plan floor of $19 might rise with volume, since the higher tiers are not published.
Billing basis matters too. Chargeflow bills per deflected chargeback, which means a dispute that was actually stopped. Chargeblast's "per stop" figure is similar. A pure per-alert price, which Chargeback.io describes, would charge you for alerts that do not result in a stopped dispute. The difference sounds small and adds up when many alerts are duplicates or already refunded. Ask each vendor what is billable and what is credited.
One more reminder, which we cover fully in our Chargeblast alternative guide: an alert almost always means you refund the order, so the vendor's fee is the smaller part of the cost. At 20 alerts on $60 orders, you hand back $1,200 whichever vendor you pick. Choose the cheaper alert vendor, and then ask whether you need alerts at all.
What does the bundle cost for four kinds of store?
Most merchants end up buying more than one product. The table prices four store profiles under both vendors. We use the Redo reading of Chargeblast for the main column and show the Chargeback.io reading beside it. Recovery assumes a $100 average order.
| Store profile | Alerts a month | Wins a month | Recovered | Chargeflow total | Chargeblast, Redo reading | Chargeblast, Chargeback.io reading |
|---|---|---|---|---|---|---|
| Alerts and recovery | 20 | 6 | $600 | $580 + $150 = $730 | $299 + $90 = $389 | $380 + $90 = $470 |
| Recovery only | 0 | 10 | $1,000 | $250 | $150 (plus any plan) | $150 (plus any plan) |
| Alerts only | 40 | 0 | $0 | $1,160 | $19 + $560 = $579 | $760 |
| High-ticket recovery | 0 | 3 at $1,800 | $5,400 | $1,350 | $810 | $810 |
Check the first row: 20 alerts at $29 is $580, and 25% of $600 is $150, which gives $730. Chargeblast under Redo's reading is $19 plus 20 times $14, which is $299, plus 15% of $600, which is $90, so $389. The gap is $341 a month, or $4,092 a year. Under the other reading it is $260 a month, or $3,120 a year.
On these published prices, Chargeblast is cheaper for every profile. That is not the end of the question, for four reasons.
- The prices we have for Chargeblast are second-hand. Both come from competitors, and the pricing page itself shows no amounts.
- Higher tiers are unknown. A store at 40 alerts may sit on a plan above $19.
- Price is not outcome. A vendor that wins more of your disputes can cost more and still leave you better off, and the reverse is true too.
- Chargeflow's breadth has value. If you want prevention and free analytics, you cannot get them from the Chargeblast numbers above.
What about prevention and analytics?
Chargeflow's Prevent scanner charges $0.10 per transaction after the first 1,000, and its Insights product is free. We do not know how Prevent scores orders, how often it blocks good ones or whether the first 1,000 scans reset each month. If you want to test it, run it for a month, count what it would have blocked and review those orders by hand before you pay for it.
For 3,000 orders a month, and assuming the free allowance resets monthly, Prevent would cost 2,000 times $0.10, which is $200. If it blocked five good orders at $80 each, you would have lost $400 of sales to save whatever the bad ones cost. That is not an argument against prevention. It is an argument for measuring it.
Chargeblast's menu includes receipts and a managed refund service, which are about reducing disputes by giving customers proof of purchase or handling refunds for you. We could not read the product pages, so we cannot price or judge them. If these matter to you, ask for the details in writing.
How transparent is each vendor's pricing?
This is a practical difference that does not show up in a fee table.
Chargeflow puts every product and its price on a single public page, with a note about contracts and discounts. You can read it in five minutes and build a model. That is a real convenience, and it is the main reason this guide can give you exact Chargeflow figures.
Chargeblast's pricing page lists the components of its pricing, which are alerts, a representment fee, monthly fees, minimums and contract terms, but the page we read showed no amounts. The numbers we use come from the Shopify listing as read by Redo and from Chargeback.io's comparison. That does not mean Chargeblast's pricing is bad. It means you have to ask. A vendor that gives you a clear written quote in one day is as good as one with a public price list. A vendor that does not is a risk, because you cannot forecast the bill.
Before you buy either, ask for a written price for the products you intend to use, the minimum spend, the contract length, the billing basis for alerts and the definition of a win.
How do the reviews and track records compare?
They are hard to compare, because they sit on different platforms.
Chargeflow's Shopify listing showed 4.5 stars from 433 reviews on 30 October 2026, with 394 five-star ratings. That is about 91% five-star, from a large base.
For Chargeblast, we do not have a Shopify review count from our own reading. Chargeback.io, a competitor, reports a Trustpilot score of 4.5 out of 5. A rival's report on a different platform is a pointer, not a measurement. Look at the Chargeblast Shopify listing and its Trustpilot page yourself, read the one-star reviews first and check how the vendor replied.
Do not treat equal averages on different platforms as equal quality. Do treat a thin or missing public record as a reason to ask more questions and to start on a small scale.
What about guarantees and win-rate claims?
Chargeflow advertises a 4x ROI guarantee on Automation and a 100% Alerts Guarantee. We have not read the terms, so we cannot tell you what they cover or how they are measured. Chargeflow also advertises "up to 4x win rates". Chargeblast's pages that we read make no equivalent claims in the text we saw.
Win-rate claims are never directly comparable between vendors, because a win rate depends on which cases a vendor chooses to fight. A vendor that fights only strong cases can show a high percentage while recovering fewer dollars than one that fights everything. We work through a numeric example in our Chargeflow vs Disputifier guide. Ask each vendor for dollars won on your reason codes and order sizes.
Which payment methods and disputes does each cover?
Chargeflow's listing names Stripe, PayPal, Braintree and buy-now-pay-later providers such as Klarna, Affirm and Afterpay. Chargeblast's site lists a PayPal disputes product, and Redo's coverage of it does not detail the other gateways. We do not have a processor list for Chargeblast from its own pages.
If you take payments through Shopify Payments, both should handle it, but confirm. If you take a meaningful share through PayPal, buy-now-pay-later or Braintree, ask each vendor to confirm in writing which dispute types it handles for evidence and which it only monitors.
How do you run a fair pilot of both?
Do not just pick the cheaper one and hope. Measure both on the same metric.
- Choose a metric: net recovered per dispute filed. Compute it as (wins x average order minus vendor fees) divided by disputes filed. It rewards a vendor for winning and for fighting enough cases, and it penalises fees.
- Run each vendor for the same length of time. Sixty days each is reasonable. Do not split a single dispute between tools, because Shopify accepts one evidence submission and treats it as final.
- Keep your own process steady. Same shipping, same refund policy, same descriptor.
- Record case mix. Count disputes by reason, because a month of fraud claims and a month of item-not-received claims are different tests.
- Compare after both periods. Adjust for case mix before you declare a winner.
Here is the arithmetic on made-up numbers.
| Tool A (25% on recovered) | Tool B (15% on wins) | |
|---|---|---|
| Disputes filed | 24 | 22 |
| Wins at $110 | 11 | 10 |
| Recovered | $1,210 | $1,100 |
| Fees | $302.50 | $165.00 |
| Net recovered | $907.50 | $935.00 |
| Net per dispute filed | $37.81 | $42.50 |
Check: 11 wins at $110 is $1,210, and 25% of that is $302.50, leaving $907.50. Divided by 24 disputes, that is $37.81. For Tool B, 10 wins is $1,100, 15% is $165, leaving $935, which over 22 disputes is $42.50. Tool B did slightly worse on wins and better on net, because its fee was lower. A single pilot with a small sample is noisy, so do not over-read a gap that small. It is a fair way to compare, which is better than the alternative.
Illustration: a busy store with alerts and recovery
Rosa sells cosmetics with a $55 average order. In a typical month she sees 30 alerts and wins 8 disputes, so $440 recovered.
| Cost line | Chargeflow | Chargeblast, Redo reading |
|---|---|---|
| Alerts | 30 x $29 = $870 | $19 + 30 x $14 = $439 |
| Recovery | 25% of $440 = $110 | 15% of $440 = $66 |
| Vendor fees | $980 | $505 |
| Orders refunded | 30 x $55 = $1,650 | 30 x $55 = $1,650 |
The vendor fees differ by $475 a month, but the $1,650 in refunds is identical and more than three times as large. If Rosa's dispute ratio is not near a threshold, her biggest saving is not switching vendors but stopping some of the alerts and fighting the disputes instead. On a $55 order with a 40% win chance, the expected cost of letting a dispute run is 0.6 times $70, which is $42, against $55 plus the alert fee for refunding. We cover that comparison in the Chargeblast guide. A tool choice is the second decision, not the first.
Illustration: a recovery-only store
Dev sells outdoor gear with a $150 average order and wins about 10 disputes a month, so $1,500 recovered.
| Option | Cost per month |
|---|---|
| Chargeflow at 25% | $375 |
| Chargeblast at 15% | $225, plus any plan floor |
| A flat $49 plan | $49 |
| A flat $99 plan | $99 |
Chargeblast saves Dev $150 a month over Chargeflow. A flat plan saves far more than either, at $326 and $276 a month less than Chargeflow, and $176 and $126 less than Chargeblast. The numbers show why a recovery-only store should look at flat plans before choosing between two percentages. The catch is that flat plans from tools like ChargeFix work with Shopify Payments, and do not offer alerts or prevention.
Illustration: a high-ticket store
Noor sells furniture with a $1,800 average order and wins 3 disputes a month.
| Option | Per won case | Per month |
|---|---|---|
| Chargeflow at 25% | $450 | $1,350 |
| Chargeblast at 15% | $270 | $810 |
| Paidback at 15%, capped at $250 | $250 | $750 |
| Disputifier at 20%, with a reported $250 cap | $250 | $750 |
| A flat $99 plan | n/a | $99 |
On big orders, the percentage models diverge sharply, and a cap or a flat plan changes the picture. For Noor the difference between Chargeflow and Chargeblast is $540 a month, and the difference between Chargeblast and a flat plan is $711. The question for her is whether the quality of the evidence justifies a percentage at all, and that is best answered by a pilot on her actual cases.
Is there a third option?
For many stores, yes. If you take payments through Shopify Payments, the flat plans from ChargeFix, DisputeDesk and ChargePay remove the percentage altogether. Against Chargeblast's 15%, a $19 plan is cheaper once you recover more than $127 a month, and a $49 plan once you recover more than $327. Against Chargeflow's 25%, the figures are $76 and $196.
| Flat plan | Crossover against 15% | Crossover against 25% |
|---|---|---|
| $19 | $127 | $76 |
| $49 | $327 | $196 |
| $99 | $660 | $396 |
If you need alerts, you can still buy them separately from an alerts-only vendor such as Chargeback.io, and pair them with a flat plan for the disputes that arrive. Our Chargeback.io alternative guide prices that setup.
Which store should pick which?
| If you are... | Lean toward | Because |
|---|---|---|
| A store that wants one vendor for prevention, alerts, recovery and analytics | Chargeflow | Broader public menu and the larger review base |
| A store that mainly wants cheaper alerts and recovery | Chargeblast, after written confirmation of prices | Lower headline numbers on both |
| A high-ticket store | Neither percentage until you see a cap or a flat plan | Percentages scale with order value |
| A Shopify Payments store with a few wins a month | A flat plan | Predictable cost |
| A store near a monitoring threshold | Whichever alert vendor gives the clearest credit terms | The count matters more than the fee |
What changes as your store grows?
The right pick today may not be the right pick in a year, because percentage fees and per-alert fees both scale with volume while your needs change shape.
At 5 to 10 disputes a month, nothing here is expensive. A 10 point gap on $500 of recoveries is $50. Pick on trust, clarity and whether you understand the bill. A free or flat plan may serve you best.
At 30 to 60 disputes a month, the fee gap becomes noticeable, often a few hundred dollars. This is where written quotes and volume pricing start to matter. Chargeflow says it offers a better alerts price above 50 a month through a demo, and Chargeblast's tiers above $19 are unpublished, so both conversations are worth having.
At 100 or more disputes a month, you are a candidate for negotiated terms with either vendor. You are also close to the size where a dispute ratio can matter to your payments provider, so check it. Our Visa VAMP calculator and Mastercard excessive chargeback calculator show where you sit.
When order values rise, percentages scale up with them while a flat plan stays put. A store that moves from $60 to $200 orders triples its percentage bill without any extra work for the vendor. Revisit your choice when your average order changes by a third.
Set a calendar reminder to rerun the sums every quarter, and whenever either vendor changes its prices.
What should you ask Chargeflow and Chargeblast in writing?
Send each vendor the same list and compare the answers side by side.
For both:
- What exactly counts as a win, and when do I owe the fee?
- Does the percentage apply to the order value alone, or to the order plus the $15 dispute fee?
- What is billed after I cancel, and how long does it take to stop?
- Which of my payment methods do you handle fully, and which do you only monitor?
For Chargeflow:
- What are the written terms of the 4x ROI guarantee, and how is it measured?
- Does the first 1,000 free scans on Prevent reset every month?
- What is the price for alerts above 50 a month?
For Chargeblast:
- What are the prices and inclusions of every tier above $19 a month?
- Is the alert fee per alert or per chargeback stopped, and which one applies to me?
- Is there a monthly floor if I use only recovery?
- What are the minimum spend and contract length?
A vendor that answers in plain words within a day is showing you how it will treat you when a dispute is due in five. A vendor that sends a calendar link instead of an answer is telling you something too.
How do you switch between them without losing a deadline?
Moving from one to the other follows the same rules whichever direction you go.
- Write down every open dispute and its due date. Shopify response windows run 7 to 21 days and will not wait.
- Let the old tool finish what it started. Evidence is final once submitted, so a new tool cannot add to a submission the old one already made.
- Check alert enrolment. If you use alerts, ask how long enrolment takes on the new service and avoid a gap in coverage. Do not run two alert services together, because each bills per alert.
- Cancel in writing and ask for the final invoice. Keep the confirmation.
- Start the new tool in Manual mode. Review each response before it goes out for the first few cases.
- Keep a before and after record. Note disputes, wins, fees and net recovered for the sixty days either side of the switch, so you can judge the change fairly.
Common mistakes when comparing Chargeflow and Chargeblast
- Comparing one line instead of the bundle. Total up every product you will use.
- Using second-hand prices without checking. The Chargeblast figures here come from rivals. Get written quotes.
- Ignoring the refund on alerts. It is often three times the fee.
- Choosing on star averages across platforms. Shopify and Trustpilot are different samples.
- Trusting win-rate percentages. They depend on which cases are fought.
- Skipping the questions on minimums and contracts. The pages do not answer them.
- Piloting badly. Splitting one dispute across tools is impossible, and short samples mislead.
What we checked, and what you should check
We read Chargeflow's pricing page and Shopify listing, Chargeblast's pricing page, Redo's Chargeblast pricing article, Chargeback.io's Chargeblast comparison and the other vendors' pages on 30 October 2026. Redo and Chargeback.io sell competing products. We could not read Chargeblast's product pages or its Shopify review count.
What we could not confirm: Chargeblast's higher tiers, minimums and contract length, whether its 15% has a plan floor, the base for either percentage and the terms of Chargeflow's guarantee. Those are the questions to send. Use the chargeback recovery calculator to run your own numbers.
Frequently asked questions
Is Chargeblast cheaper than Chargeflow?
On the published numbers we found, yes. Chargeblast lists 15% on wins against Chargeflow's 25% of recovered, and lower alert prices under either reading. Those Chargeblast figures come from rivals, and its pricing page shows no amounts, so confirm everything in writing before you rely on them.
What does Chargeflow charge?
Its pricing page lists Insights as free, Prevent at $0.10 per scan after the first 1,000, Alerts at $29 per deflected chargeback and Automation at 25% of each recovered chargeback, with no fee on losses. It says there is no contract or minimum and offers discounts of up to 70% for eligible startups.
What does Chargeblast charge?
Redo's reading of the Shopify listing shows alert plans from $19 a month, $14 per chargeback stopped and a 15% fee on wins. Chargeback.io says $19 per alert. Chargeblast's own pricing page lists the components, including minimums and contract terms, without amounts, so ask for a written quote.
Which is better for alerts, Chargeflow or Chargeblast?
On price, Chargeblast looks cheaper under both readings: about $299 to $380 for 20 alerts a month against $580 at Chargeflow. Quality depends on credit rules for duplicates and bad alerts, delivery speed and coverage, so ask both for their policies in writing and compare.
Which is better for chargeback recovery?
Chargeblast costs less per win at 15% against 25%. Which recovers more of your disputes is unknown and depends on case selection, evidence quality and your reason codes. Pilot each for about sixty days and compare net recovered per dispute filed, not win percentages.
Do I need both products from the same vendor?
No. You can buy alerts from one vendor and recovery from another, as long as each dispute has a single owner. Many stores pair an alerts-only vendor with a flat-fee response tool. Do not run two alert services together, since each bills per alert.
Is a 15% fee better than a flat monthly plan?
Only at low volume. Against a $19 plan, 15% is cheaper below about $127 recovered a month and dearer above it. Against a $49 plan the crossover is $327. High-ticket stores usually save the most with a flat plan or a capped fee.
Does either one lower my chargeback ratio?
Recovery does not, because the dispute still counts when filed. Alerts can stop a dispute from being filed, which is what ratios measure, but you refund the order to do it. Check your ratio in our Visa VAMP calculator before deciding whether alerts are worth the cost.
How do I compare them fairly?
Run each for the same length of time, about sixty days, on a steady process. Measure net recovered per dispute filed, which is wins times average order minus fees, divided by disputes. Record case mix, and do not split one dispute across tools because Shopify accepts one final submission.
Start free trial with ChargeFix
If you take payments through Shopify Payments and want to answer chargebacks for a flat monthly price, ChargeFix starts free and never takes a cut of what you win. It does not sell alerts, so it pairs well with an alerts vendor if you need one. It checks your evidence item by item, tells you honestly whether a case is worth fighting and drafts a letter from your real records. Nothing goes to the bank until you say so, and paid plans include a 14-day free trial.
Sources
- Chargeflow pricing
- Chargeflow on the Shopify App Store
- Chargeblast pricing page
- Redo: Chargeblast pricing, three meters running at once
- Chargeback.io: Chargeblast versus Chargeback.io, pricing and features
- Chargeblast on the Shopify App Store
- Shopify Help Center: overview of the chargeback and inquiry process

01Choosing a tool
02Choosing a tool
03Choosing a tool
04Choosing a tool
05Pricing and cost
06Choosing a tool