Not every dispute is worth your time. Enter the amount and your honest chance of winning, and see whether fighting is expected to cost you less than accepting.
Accepting loses the amount and the fee for certain. Fighting loses them only if you lose, and always costs your time. This is an expected value, not a prediction for one case.
Be honest. Confirmed delivery to the same address as the card billing address is strong evidence. A missing tracking number or a mismatched address lowers it. ChargeFix's evidence score is built to help with this.
No. It is an expected value across many cases, not a prediction for one dispute. The bank decides.
Shopify lists the chargeback fee by country, for example £10 in the UK, $15 in the US and €15 in the euro area. Shopify says the fee may be refunded if you win, depending on your country. Check your own payout line items.
ChargeFix gathers your order and delivery proof, writes the letter from verified facts, and lets you decide. Free plan, no commission on what you win.
See what chargebacks really cost you each month and each year, including fees and your time.
timerEnter your evidence due date and get a live countdown and a safe date to file by.
savingsEstimate the extra sales and time a tool could save you, and which ChargeFix plan fits.
Results are estimates from the numbers you enter, not advice. Card network rules and Shopify fees change, so confirm figures with Shopify or your payment provider.