You opened Chargeflow's pricing page and found four products, three different ways of charging and a pile of "contact us" buttons. Now you want one thing: what will this actually cost my store? Fair question, and the page does not answer it in one line.
Here is the short version of Chargeflow pricing as we read it on 30 October 2026. Insights, the analytics product, is free forever. Prevent costs $0.10 per scan after the first 1,000 free. Automation, the product that fights disputes, takes 25% of the money it recovers, and that percentage excludes the Shopify dispute fee. Alerts cost $29 per deflected chargeback. There is no contract and no minimum. Below we turn those four lines into dollar bills at three realistic volumes, show where the 25% is cheap and where it is not, and say who the pricing suits.
This guide is for you if:
- You are looking at Chargeflow for your Shopify store and want a real number before you book a demo.
- You have seen a 25% success fee and cannot tell if that is good or bad for your order size.
- You are comparing Chargeflow with a flat-fee chargeback app and want the arithmetic.
Last updated: 30 October 2026. Written by the ChargeFix team. Reviewed against sources on 30 October 2026.
We make ChargeFix, which competes with Chargeflow, so read this with that in mind. We use Chargeflow's own pricing page for every price below, we label our own assumptions as assumptions, and we say where Chargeflow is the better fit. Prices change, so check the live page before you decide.
The 30-second answer (TL;DR)
- Chargeflow Insights: $0, free forever. Analytics, not dispute filing.
- Chargeflow Prevent: $0.10 per scan, with the first 1,000 free.
- Chargeflow Automation: 25% of recovered money, excluding the dispute fee. Fights chargebacks for you.
- Chargeflow Alerts: $29 per deflected chargeback. Over 50 a month gets a better price through a demo.
- Enterprise and Connect plans are quoted through a demo.
- No contract and no minimum, per the pricing page. Startups can apply for Accelerator discounts of up to 70%.
- The 25% fee is cheap when you recover little and expensive when you recover a lot.
Quick note: Chargeflow's fee is charged on money recovered, so you only pay on wins. That is a real advantage at low volume. It is also why the bill grows with your success, and why a flat monthly plan starts to look better as volume climbs.
Chargeflow pricing at a glance
| Product | What it does | Price on the page |
|---|---|---|
| Insights | Analytics on your disputes | $0, free forever |
| Prevent | Scans orders to head off disputes | $0.10 per scan, first 1,000 free |
| Automation | Builds and files dispute responses | 25% of recovered, excluding the dispute fee |
| Alerts | Deflects a dispute before it becomes a chargeback | $29 per deflected chargeback |
| Enterprise and Connect | Larger or custom setups | Quoted through a demo |
How much does Chargeflow cost?
It depends on which of the four products you turn on, and each charges in a different way. That is the first thing to understand about Chargeflow pricing: there is no single monthly price. You build a bill from parts.
You can pay nothing. Insights is free forever, and the first 1,000 Prevent scans are free. If all you want is analytics, the bill is $0.
You pay only when something happens. Automation charges when it recovers money. Alerts charge when a chargeback is deflected. Prevent charges per scan after the free allowance. None of these has a monthly minimum, according to the page.
You can pay a lot if it works well. Because the main fees scale with outcomes, a very good month costs more than an average month. That is the trade you are making: no fixed bill, and no ceiling either, apart from whatever a custom plan sets.
For comparison, flat-fee apps charge the same in a good month and a bad one. We cover that trade in our guide to flat fee versus percentage chargeback apps.
What does each Chargeflow product cost?
Insights: $0
Free forever. It shows you analytics about your disputes: what is happening, how often and where. It does not fight a chargeback for you. Think of it as a dashboard, useful for spotting patterns, with no cost and no obligation to buy anything else.
Prevent: $0.10 per scan
Prevent is priced per scan, with the first 1,000 free. The page prices it per scan, so how many scans you need depends on how Chargeflow counts them. If you assume one scan per order, a store with 800 orders a month stays inside the free allowance. A store with 4,000 orders a month would pay for 3,000 scans, which is $300.
That assumption is ours, not the page's. Ask Chargeflow what counts as a scan before you estimate this line.
Automation: 25% of recovered
This is the product that builds and files dispute responses. The fee is 25% of what it recovers, and the page says the percentage excludes the dispute fee. It also advertises a "4x ROI guarantee." Treat that as Chargeflow's own claim and ask for the terms.
Because it is a percentage of recovered money, it is the fee that most readers worry about, and the one worth the most arithmetic. We do that in the next section.
Alerts: $29 per deflected chargeback
Alerts try to stop a dispute before it becomes a chargeback, usually by letting you refund early. You pay $29 for each deflected chargeback. If you get more than 50 a month, the page says a better price is available through a demo.
Whether that is worth it depends on what you would otherwise lose. Compare it honestly: a deflected chargeback costs you the refund plus $29. A lost chargeback costs you the order, the product and the $15 Shopify fee. A won chargeback costs you your time and, with Automation, 25% of the order. We run those numbers later.
Enterprise and Connect
Quoted through a demo. If you process large volumes, expect to talk to sales.
Accelerator discount
The page mentions Accelerator discounts of up to 70% for startups. If you are early stage, ask whether you qualify.
How does Chargeflow's 25% success fee work?
The fee is 25% of the money recovered. Two details decide your bill.
It is charged on the recovered amount, not the order total. If a $120 order is won back in full, you recover $120 and the fee is $30. You keep $90.
It excludes the dispute fee. On Shopify Payments in the US, the dispute fee is $15 and is returned when you win. Chargeflow's 25% is not charged on that $15. So the $15 comes back to you in full, and the $30 comes off the order value only.
Here is one won dispute, step by step. These are assumed figures.
| Line | Amount |
|---|---|
| Order value recovered | $120.00 |
| Shopify dispute fee returned on a win | $15.00 |
| Chargeflow Automation fee (25% of $120) | -$30.00 |
| Net you receive | $105.00 |
Compare that with winning by hand: you receive $135 and spend your own time. With Chargeflow you receive $105 and spend almost none. The $30 is the price of those 20 to 45 minutes that Redo estimates a manual response takes. Redo sells chargeback products, so treat that range as one vendor's view.
On a lost dispute, you pay Chargeflow nothing for Automation, because nothing was recovered. That is the safety net of a success fee: you cannot pay for a failure.
Illustration: your Chargeflow bill at 3 volumes
These are assumptions to show the arithmetic. We assume half of disputes are won and fees apply to recovered money only. We ignore Prevent and Alerts here and look at Automation, then add the other products afterward.
Store 1: 3 disputes a month, average order $80
You win about 1.5 a month, so recover about $120.
| Item | Amount |
|---|---|
| Recovered | $120 |
| Chargeflow Automation at 25% | $30 a month |
| Per year | $360 |
A free plan elsewhere would cost $0 for the same volume. Chargeflow is not the cheapest at this volume, and a success fee of $30 is small relative to the time saved if you do not have a free option you trust.
Store 2: 12 disputes a month, average order $100
You win about 6, recovering $600.
| Item | Amount |
|---|---|
| Recovered | $600 |
| Chargeflow Automation at 25% | $150 a month |
| Per year | $1,800 |
A flat plan at $19 to $49 a month would cost $228 to $588 a year for the same volume. At this scale the gap is more than $1,200 a year.
Store 3: 30 disputes a month, average order $250
You win about 15, recovering $3,750.
| Item | Amount |
|---|---|
| Recovered | $3,750 |
| Chargeflow Automation at 25% | $937.50 a month |
| Per year | $11,250 |
A flat plan at $99 for unlimited filings would be $1,188 a year. The difference is about $10,000. In exchange, you get whatever a vendor with 433 reviews and a larger team provides, such as a bigger track record and human support. Whether that is worth $10,000 is your call, and some merchants will say yes.
The pattern is clear. A success fee scales with your success. The bigger your recovered volume, the more a flat fee or a cap saves you.
Illustration: a seasonal store across a whole year
Success fees look different over twelve months than over one. This store sells gifts, so disputes spike in the fourth quarter. All figures are assumed.
| Period | Months | Recovered a month | Total recovered | Fee at 25% |
|---|---|---|---|---|
| January to September | 9 | $400 | $3,600 | $900 |
| October | 1 | $800 | $800 | $200 |
| November | 1 | $2,000 | $2,000 | $500 |
| December | 1 | $2,400 | $2,400 | $600 |
| Year | 12 | $8,800 | $2,200 |
Over the year the store pays $2,200 on Automation. A flat Starter plan at $19 a month is $228, and Growth at $49 is $588. Even with Growth, the gap is more than $1,600. The success fee does have one real advantage here: in a month with nothing recovered, it costs nothing, while a flat plan still bills. For most stores, the quiet months are not zero, so that advantage is small. For a store that goes completely silent for part of the year, it can be worth something.
The lesson for a seasonal store is to look at the busy months, not the average. November and December carry $1,100 of the $2,200.
Illustration: a high-ticket store with a few big disputes
A store selling $1,800 items gets 6 disputes a month and wins 3. All figures are assumed.
| Option | Calculation | Monthly cost |
|---|---|---|
| Chargeflow Automation at 25% | 25% of $5,400 recovered | $1,350 |
| A 20% fee capped at $250 per won case (Disputifier, per Redo) | 20% of $1,800 is $360, so the cap applies: 3 x $250 | $750 |
| ChargeFix Starter | Flat | $19 |
| ChargeFix Scale | Flat | $99 |
The uncapped percentage is where high-ticket stores feel the most pain. $1,350 a month is $16,200 a year to recover $64,800. A cap halves it, and a flat plan reduces it to between $228 and $1,188 a year.
Be fair to the other side, though. At this order value, a lost dispute costs $1,800 plus the $15 fee. If a higher-priced vendor wins even one extra case a month because of experience or human review, that is worth far more than the fee difference. The right question for a high-ticket store is not "which fee is lowest" but "which tool wins the most of my big cases." Ask for evidence of that, in writing, before you decide on price alone.
Illustration: doing nothing, doing it by hand and using a tool
It helps to see where Chargeflow sits against the free options. The numbers below are assumptions, including the win rates, which differ by store and reason. Replace them with your own history.
A store has 10 disputes a month on $100 orders.
| Path | Assumed wins | Money recovered | Tool cost | Your time |
|---|---|---|---|---|
| Submit nothing, Shopify sends order data on the due date | 2 | $200 | $0 | Almost none |
| Build each response by hand | 4 | $400 | $0 | About 5 hours at 30 minutes each |
| Chargeflow Automation | 5 | $500 | $125 | Almost none |
| ChargeFix Starter, manual review | 5 | $500 | $19 | About 1.7 hours at 10 minutes each |
Two things stand out. First, preparing a response is worth real money: the gap between doing nothing and doing it by hand is $200 on these assumptions. Second, the tools differ mainly in how much of the extra money they keep and how much of your time they free. Chargeflow takes $125 of the $500 here and frees nearly all of your hours. A flat plan keeps your costs to $19 and asks for a short review.
If you think your time is cheap and your win rate is the same by hand, the by-hand row wins on cost. If your time is worth $30 an hour, 5 hours is $150, which is more than the cost of either tool.
What should the "4x ROI guarantee" mean for your math?
Chargeflow's page advertises a "4x ROI guarantee" for Automation. The pricing page states the guarantee without its terms, so treat it as a marketing line until you have the terms in writing. Here is how to think about any guarantee of this kind.
Ask what ROI is measured against. Is it the fee, the money recovered, or the money recovered compared with doing it by hand?
Ask over what period. A guarantee measured over a year behaves differently from one measured monthly.
Ask what the remedy is. A refund of fees, a credit or nothing at all.
Do your own sum anyway. At a 25% fee, you recover exactly four times the fee on every case by definition. So a 4x guarantee only means something if it measures extra recovery above your own baseline, such as what you would have won by hand. That is why you should ask what the baseline is.
None of this means the guarantee is empty. It means a headline needs its terms before it can lower your risk.
Where is Chargeflow's pricing the right fit?
We would not tell you to avoid Chargeflow. There are real cases where the pricing suits.
Low recovered volume. If you win a few hundred dollars a month, the fee is a few tens of dollars. That is small, and you pay nothing in quiet months.
You want no fixed bill. A success fee means a zero-dollar month when there is nothing to recover. For a seasonal store, that smoothing is useful.
You want an established vendor. Chargeflow has 433 reviews on the Shopify App Store. Newer, cheaper apps, including ours, have none yet. If review history matters to you, that counts.
You want prevention bundled. Chargeflow sells scanning and alerts alongside dispute handling. ChargeFix does not do prevention. If you want one vendor for both, Chargeflow offers that.
You are an early-stage startup. The Accelerator discount of up to 70% could change the sums completely.
Where does Chargeflow's pricing stop making sense?
High recovered volume. The 25% fee grows with every dollar you win. At $3,750 recovered a month, it is $937.50. A capped or flat model costs far less.
Large orders. One $2,000 case won costs $500 in Chargeflow's fee. Disputifier lists a 20% fee capped at $250 per won case, according to Redo. At about $1,000 per won case, the two cost the same, and above that the cap wins. That crossover is our own derivation from the published rates, so check it against the current terms.
Predictable budgets. If your finance side wants a fixed monthly line, a success fee is awkward. Flat plans give you one.
Expecting a ratio fix from Automation. Recovering money does not lower your dispute count. VAMP excessive is 1.5% with a count of 1,500, and a won dispute still counts when it was filed. The monitoring page does not say whether won disputes are excluded. Prevention and Alerts are the products aimed at the ratio.
How does a 25% fee compare with other success fees?
Chargeflow is not the only tool that charges a share of what it wins. Here is the same recovered amount across the success fees we have read, with no caps applied because none of these amounts reaches one.
| Recovered a month | 15% (Paidback) | 18% (ChargebackWiz) | 20% (Disputifier, per Redo) | 25% (Chargeflow) |
|---|---|---|---|---|
| $120 | $18.00 | $21.60 | $24.00 | $30.00 |
| $300 | $45.00 | $54.00 | $60.00 | $75.00 |
| $1,200 | $180.00 | $216.00 | $240.00 | $300.00 |
Chargeflow sits at the top of the range for percentage fees. That does not make it poor value on its face. Fee level is only one input, and the others are what each vendor does for the money and how much of the dispute it wins. Win rates are not comparable across vendors: each publishes its own, measured its own way. Chargeflow cites a "300% increase" and Disputifier about 60%, per Redo, and those are not the same measurement. Ask each vendor for its win rate on your reason codes and order sizes rather than comparing headline claims.
How can you pay less for Chargeflow?
There are legitimate ways to lower the bill. None of them requires haggling.
- Apply for the Accelerator discount if you are early stage. The page mentions discounts of up to 70%.
- Use Insights alone if analytics is all you need. It is free forever.
- Stay inside the 1,000 free Prevent scans if your order volume is small enough.
- Ask for a better Alerts price if you expect more than 50 a month.
- Be selective with Alerts. Turn them on for higher-value orders where deflection saves more than $29.
- Fight the cases worth fighting. A tool that files everything pays its fee on every win, including small ones where you would have preferred to refund.
What if you also use Alerts and Prevent?
Many merchants add more than one product, so look at the combined bill.
Take a store with 2,500 orders a month, 10 disputes handled by Automation with $700 recovered, and 6 alerts deflected.
| Item | Calculation | Cost |
|---|---|---|
| Prevent scans | 2,500 scans, first 1,000 free, 1,500 at $0.10 | $150 |
| Automation | 25% of $700 | $175 |
| Alerts | 6 at $29 | $174 |
| Monthly total | $499 |
Assumptions: one scan per order, as discussed above. Even then, the sum shows why the bundle needs a look. $499 a month is $5,988 a year. That may be fine if your dispute losses are high, and it is painful if they are small.
Are the Alerts worth it? Compare $29 with the alternative. If an alert lets you refund a $60 order that would otherwise become a chargeback, you lose the $60 either way, but you avoid the $15 fee and any ratio impact. So the alert saves $15 and costs $29, which is a net loss of $14 on that single order. For a $400 order where you would likely lose the dispute, the same alert saves the product, the $15 fee and the ratio hit. Alerts tend to pay off on higher-value orders and fail on low-value ones. Redo makes the same point about low-value orders, and that argument holds whoever sells the alert.
How does Chargeflow compare with flat-fee pricing?
Here is the same monthly volume across a success fee and a flat plan, using plans we have read.
| Recovered a month | Chargeflow at 25% | ChargeFix Starter | ChargeFix Growth |
|---|---|---|---|
| $120 | $30 | $19 | $49 |
| $300 | $75 | $19 | $49 |
| $600 | $150 | $19 | $49 |
| $1,200 | $300 | $19 | $49 |
| $3,750 | $937.50 | $19 (if within 25 filings) | $49 |
ChargeFix plans are Free (2 filings a month), Starter at $19 for 25 filings, Growth at $49 for 100 and Scale at $99 for unlimited filings. Yearly plans are two months free. There is a 14-day trial on paid plans, and we never take a cut of what you win.
A flat plan is not free of trade-offs. ChargeFix works with Shopify Payments only, does not do prevention and has no App Store reviews yet. Chargeflow covers more ground and has years of history. The table shows price only, and price is not the only thing that decides.
A quick decision guide: should Chargeflow be on your shortlist?
Answer these five questions. They take a minute and they cover most of what pricing alone cannot tell you.
- Do you recover less than about $300 a month? If yes, a 25% fee is under $75 and the pricing is easy to live with. Put Chargeflow on the list.
- Do you want prevention and dispute handling from one vendor? If yes, Chargeflow sells both, and a flat-fee app that only responds will not cover that need.
- Is review history important to you? If yes, 433 reviews is real evidence, and newer apps cannot match it yet.
- Do your won cases average over $1,000? If yes, compare capped and flat options before you commit, because the percentage grows fastest there.
- Do you need a fixed monthly cost? If yes, a flat plan is easier to budget than a share of recoveries.
If you answered yes to questions 1 to 3, Chargeflow is a reasonable first call. If you answered yes to 4 and 5, run the numbers on a flat plan first. If you are split, book the demo for Chargeflow and request a quote from one flat-fee app, then compare the yearly totals using your own recovered amounts. The cheapest sticker price rarely wins once you count a full year.
How do you estimate your own Chargeflow bill?
Do this in five minutes with your own numbers.
- Count your disputes. Take the last three months from your Shopify dashboard and average them.
- Estimate your win rate. If you have no history, assume half as a planning number.
- Multiply your average order by wins. That is the money recovered.
- Take 25%. That is the Automation fee. Check the dispute fee is excluded, as the page says.
- Add Prevent and Alerts only if you plan to use them. Count scans and deflections separately.
You can run the recovered-money step in our free chargeback recovery calculator and see what a win is worth after fees. Then compare the total with a flat plan.
Questions to ask Chargeflow before you sign up
The pricing page is clear on the headline numbers. These questions fill in the rest on a demo call.
- What counts as one scan for Prevent?
- How is the 25% calculated when a dispute is partially won?
- Is there a billing cycle, and when is the fee charged after a win?
- What does the "4x ROI guarantee" cover, and what are its terms?
- At what volume does a custom plan become available?
- Do I qualify for the Accelerator discount?
- What happens to my data if I leave?
None of these is a trap question. They simply turn a pricing page into a bill you can plan around.
Common mistakes when reading Chargeflow pricing
- Reading the free tier as the whole product. Insights is analytics only. The product that fights disputes is Automation.
- Forgetting the fee grows with wins. A great month costs more.
- Ignoring order size. 25% of a $2,000 case is $500.
- Adding products without adding up. Prevent, Automation and Alerts each charge separately.
- Expecting Automation to lower your ratio. It recovers money after the dispute is filed.
- Skipping the questions. Scan definitions and billing timing matter.
- Comparing sticker prices only. Compare cost per recovered dollar and your own volume.
What we checked, and what you should check
We read the Chargeflow pricing page, the Shopify App Store listings for the apps we compare, and Redo's published articles on 30 October 2026. Redo sells chargeback products, so we attribute its figures. The crossover with Disputifier's capped fee is our own derivation. Before you buy, confirm these.
- The live price of each product on Chargeflow's pricing page.
- What counts as one scan.
- Whether your order sizes make a cap or a flat fee cheaper.
- The terms behind the ROI guarantee.
Frequently asked questions
How much does Chargeflow cost?
Chargeflow has four products. Insights is free forever. Prevent is $0.10 per scan after 1,000 free. Automation takes 25% of recovered money, excluding the dispute fee. Alerts are $29 per deflected chargeback. There is no contract or minimum, and enterprise plans are quoted through a demo.
Is Chargeflow free?
Partly. Insights, the analytics product, is free forever, and the first 1,000 Prevent scans are free. The product that fights chargebacks, Automation, is not free. It charges 25% of recovered money, so you only pay when you win something back.
Does Chargeflow take a percentage of what it recovers?
Yes. Chargeflow Automation takes 25% of the money it recovers, and the pricing page says this excludes the dispute fee. On a $120 order won back, the fee is $30, and the $15 Shopify fee that comes back on a win is not charged. On a lost case, nothing is recovered, so Automation costs nothing.
Is Chargeflow's 25% fee worth it?
It depends on your volume and order size. At a few hundred dollars recovered a month, the fee is small. At $3,000 or more, it is hundreds of dollars a month, and a flat plan costs far less. Weigh it against the time you save.
Are there hidden fees in Chargeflow pricing?
The page lists each product's charge, and there is no contract or minimum. The costs to watch are the ones that stack: Prevent scans, Automation and Alerts each bill separately. Ask what counts as a scan, and add all the products you plan to use.
Does Chargeflow Alerts pay for itself?
Sometimes. At $29 per deflected chargeback, it tends to pay on higher-value orders and lose money on low-value ones. On a $60 order, you save a $15 fee and pay $29. On a $400 order, you may save far more. Do the sum on your own order sizes.
Can startups get Chargeflow cheaper?
The pricing page mentions Accelerator discounts of up to 70% for startups. Eligibility is set by Chargeflow, so ask on a demo call. Larger merchants with more than 50 alerts a month can also ask for a better Alerts price.
Is there a cheaper alternative to Chargeflow?
For many stores, yes. Flat-fee apps such as ChargeFix, which starts at $0 and has a $19 Starter plan, cost far less once recovered volume passes a few hundred dollars. They also have fewer reviews and usually no prevention. See our Chargeflow alternatives guide for the full comparison.
Will Chargeflow lower my dispute ratio?
Automation recovers money after a dispute is filed, so it does not lower the count. Prevention and Alerts aim at the ratio. Check which product you actually need before you pay for it, and read your processor's monitoring rules.
Start free trial with ChargeFix
If a 25% success fee looks heavy at your volume, ChargeFix charges a flat monthly price and never takes a cut of what you win. It checks your evidence item by item, tells you honestly whether a case is worth fighting and drafts a letter from your real records. Nothing goes to the bank until you say so. It works with Shopify Payments, starts free, and paid plans include a 14-day free trial.
01Choosing a tool
02Pricing and cost
03Choosing a tool
04Pricing and cost
05Buying guide
06Pricing and cost