Where to find chargebacks in Shopify admin
A chargeback has a due date before it has an owner. If nobody opens it, Shopify files whatever data it already holds on that date, and the result is final.
To find chargebacks in Shopify admin, go to Orders, open Search and filter, add the Chargeback and inquiry status filter and choose Open. Each result is an order carrying a chargeback banner and a response page that shows the due date. Menu wording changes, so follow what your own admin shows.
Last updated: 2 October 2026. Written by the ChargeFix team.
The 30-second answer (TL;DR)
- The reliable way to find chargebacks in Shopify admin is the order list: Orders, Search and filter, Add filter, Chargeback and inquiry status, Open. Run it on a schedule instead of waiting for an email.
- The order page is where the work happens. It holds the banner, the Add evidence button, the response page and, when the bank supplies them, the issuer documents.
- Read the due date before anything else. It shows in your store's time zone, and with no time shown the cut-off is 11:59 PM that day.
- A chargeback and an inquiry appear under the same filter but cost different money. An inquiry debits nothing. A chargeback takes the amount and the fee straight away.
- If a dispute seems to be missing, check the payment method first. PayPal and other third-party disputes sit with that provider, not in Shopify admin.
- Your chargeback rate lives in a different place: Settings, Payments, Chargeback monitoring, or the Chargeback rate report under Analytics.
- Nothing we reviewed says how weekends or UK bank holidays move a due date, so set your own deadline two working days early.
Where each thing lives in Shopify admin
| What you need | Where to look | What you get |
|---|---|---|
| Every unanswered dispute | Orders, Search and filter, Add filter, Chargeback and inquiry status, Open | A list of orders with a dispute still open |
| One dispute in detail | The order page | Chargeback banner, Add evidence button, response page |
| The due date | The chargeback response page on the order | A date in your store's time zone |
| The bank's side of the story | Documents on the order | Issuer claim, and issuer response when the bank provides one |
| Your chargeback rate | Settings, Payments, Chargeback monitoring, or Analytics, Reports, Chargeback rate | The rate Shopify uses to monitor your account |
| A PayPal or other third-party dispute | That provider's own dashboard | Nothing in Shopify admin |
Table of contents
- Where do you find chargebacks in Shopify admin?
- How do you filter orders by chargeback status?
- How do you find a chargeback on an order in Shopify admin?
- Where is the chargeback due date, and what time does it end?
- What is the difference between Shopify chargebacks and inquiries?
- Why can't you see a chargeback in Shopify?
- Can you rely on the Shopify chargeback notification email?
- Is there a Shopify disputes page?
- Where is the Shopify chargeback rate report?
- How often should you check for chargebacks?
- What should you do in the first hour after you find one?
- What's different for UK merchants?
- Common mistakes
- FAQ
Where do you find chargebacks in Shopify admin?
Start at the order list. Open Orders, use Search and filter, add the Chargeback and inquiry status filter and select Open. You will see every order with a dispute you have not answered. Click one and the chargeback banner on the order leads to the response page. This covers Shopify Payments disputes only.
You find a chargeback in Shopify admin by starting at the order, because it is attached to the sale it disputes. There is no separate record to hunt for. The customer's bank names a transaction, Shopify matches it to your order, and the banner appears on that order.
Here is the full route to find chargebacks in Shopify admin, one click at a time.
- In your Shopify admin, open Orders.
- Click Search and filter at the top of the order list.
- Click Add filter.
- Choose Chargeback and inquiry status.
- Select Open.
- Open the first order in the list and look for the chargeback banner near the top.
Menu wording changes from time to time, so if a label differs slightly, follow what your admin shows. The logic stays the same: filter orders by dispute status, then open the order.
One limit matters before anything else. This list only knows about disputes on payments taken through Shopify Payments. If the customer paid by PayPal or another gateway and disputed it there, the case lives in that provider's dashboard and will never appear in this filter. You cannot find those chargebacks in Shopify admin at all, and the section on missing disputes below covers how to trace them.
For the wider picture of how disputes move from filing to decision, our Shopify chargebacks UK guide is the place to start. This post is only about locating them and reading what you find.
How do you filter orders by chargeback status?
To find chargebacks in your Shopify admin by status, add the Chargeback and inquiry status filter to your order list and pick the one you want to see. Open shows disputes still waiting for you. The other values follow the dispute statuses Shopify uses: submitted, won, lost and resolved. Check the options your admin lists, because the labels can change.
Each status tells you something different, and each one calls for a different next move.
| Status | What it means | What you do |
|---|---|---|
| Open | The dispute is waiting for your response | Read the due date today and start your evidence |
| Submitted | You sent your response and the card company is reviewing it | Nothing to add. Check the order from time to time for the decision |
| Won | The decision went your way | Look for the disputed amount and the fee in your next payout |
| Lost | The decision went against you | The result is final. Record what you learned |
| Resolved | The dispute was settled automatically through a network dispute resolution programme | No response needed. It still appears in your history and in account monitoring |
A few notes on reading that table.
Submitted is not the same as safe. Shopify says the card company can take up to 75 days after submission to decide, so an order can sit in that status for weeks. Our guide on how long a Shopify chargeback takes shows where those days go.
Resolved is the one most merchants have not seen. It means a network dispute resolution programme settled the case before it needed your answer. You did not win or lose in the usual sense, but the dispute is still part of your history.
Won is also not the end of the story. Shopify says a bank can raise the same dispute again after a win, with a fresh deadline. If an order you marked as finished suddenly shows Open again, that is why. We cover the follow-up in what happens after you win a chargeback on Shopify.
Filtering by status is how you find chargebacks in Shopify admin at every stage, not only the open ones. Since the order list does not give you one tidy table of due dates, build your own. Each time you run the Open filter, copy the order number, the amount and the due date into a simple watchlist. A spreadsheet is enough. The list in your admin is the source, and the watchlist is what keeps you ahead of the deadlines.
How do you find a chargeback on an order in Shopify admin?
To find a chargeback on an order in Shopify admin, open the order. A banner appears when a chargeback or inquiry exists. Use it to reach the Chargeback response page, where you add evidence, save and submit. The page shows the due date, and the bank's documents appear on the order when supplied.
Shopify describes the response flow in a few steps. You add evidence on the response page, click Save to keep a draft, and click Submit now when you are ready. Submitting locks the response, so Save and Submit now are not interchangeable. Until the due date you can keep editing a saved draft.
Before you touch the evidence, copy four facts from the order into your watchlist. They take two minutes and save you from reopening the order every time you need them.
Dispute card (copy into your watchlist)
Order number:
Order date:
Disputed amount (GBP):
Status in admin: open / submitted / won / lost / resolved
Type: chargeback / inquiry
Reason shown on the order:
Due date and time shown:
Time zone of the store:
Found on:
Found by: weekly check / email / bank debit / customer message
Owner:
Internal deadline (two working days before the due date):
The reason matters most. Everything you submit has to answer the reason the bank recorded, and the right evidence for a product not received claim is not the right evidence for a fraud claim. Where the reason appears on the page can change, so look for it before you start gathering files.
Two things on the order page are worth knowing about now, even if you do not use them yet.
First, Shopify pre-fills part of the response from data it already holds. That includes product details, customer name and email, billing and shipping addresses, IP address, fulfilment details, shipping tracking, refund records, the customer's order history and any previous disputes. What goes in automatically and what you must add yourself is the subject of our post on Shopify chargeback evidence and what Shopify submits for you.
Second, issuer documents. When the customer's bank provides its claim, it appears as a document on the order. If a lost chargeback began as an inquiry, an issuer response may appear as well. Read these before you write anything, because they show how the bank described the problem.
Where is the chargeback due date, and what time does it end?
Once you find the chargeback in Shopify admin, the due date is on the order's chargeback response page, in your store's time zone. If no time is shown, the deadline is 11:59 PM on that date. Nothing can be submitted after it, with no exceptions. Windows run 7 to 21 days, so each dispute has its own date.
Treat the due date as the last possible minute, not the day to aim for. A response built at 11:40 PM on the final evening is a response with no time to catch a missing file or an oversized PDF.
Three details trip people up.
Time zone. The date follows your store's time zone, which may not be the one you are sitting in. If you or your team work somewhere else, convert it once and write the converted time on your watchlist.
If you do nothing. Shopify prepares a response from the data it already holds on the due date. That response goes in whether you looked at the order or not, and after the due date the outcome is final. A thin automatic response is not the same as a case built for the reason the bank gave.
Weekends and bank holidays. We found nothing in Shopify's help pages about how a due date landing on a weekend or a UK bank holiday is treated. Do not assume it moves. Work to the date shown.
Because of that gap, a simple rule helps: set your internal deadline two working days before the due date shown. Working days, so a Monday due date means you are done by the Thursday before.
| Due date shown | Your internal deadline |
|---|---|
| Tuesday | The Friday before |
| Wednesday | The Monday before |
| Thursday | The Tuesday before |
| Friday | The Wednesday before |
| Monday | The Thursday before |
| A day before or after a UK bank holiday | The last full working day before the holiday |
Example 1 (illustration)
On Tuesday 13 October 2026 you run your Open filter and find a chargeback of £92.40. The response page shows a due date of Tuesday 27 October 2026 and no time, so the cut-off is 11:59 PM that day. That is a 14 day window, inside Shopify's 7 to 21.
Counting back two working days from Tuesday 27 October gives Friday 23 October as your internal deadline. Between those dates you have ten calendar days and eight working days to collect evidence. The fee is £10, so the debit you see is £102.40: £92.40 plus £10.00.
On Wednesday 28 October, the day after the due date, there is nothing left to do but wait. That is why Friday 23 October is the date in your calendar and Tuesday 27 October is not.
What is the difference between Shopify chargebacks and inquiries?
A chargeback takes the disputed amount and a fee immediately and gives you a short window to respond. An inquiry is an earlier, lighter step: nothing is debited and a refund is still possible. You find inquiries the same way you find chargebacks in Shopify admin, so check the type on each order before judging urgency.
| Inquiry | Chargeback | |
|---|---|---|
| Money taken | Nothing is debited during the inquiry | The disputed amount plus the fee, straight away |
| UK fee | None while it stays an inquiry | £10, returned if you win |
| Your response window | Check the date shown on the order | 7 to 21 days |
| How long the bank takes | Shopify gives 65 to 75 days for inquiries | Up to 75 days after you submit |
| Refund possible | Yes | No, once the chargeback has started |
| What can happen next | It can escalate to a chargeback, with the fee | Win, partial win or loss |
The refund row is the one with real money attached. During an inquiry, refunding the customer is still on the table and can close the matter before it becomes a chargeback. After a chargeback starts, a refund is not possible, so a customer who has already been paid back by their bank cannot also be refunded by you.
That does not mean you should refund every inquiry. If you hold strong proof of delivery and the customer's story does not match it, you may prefer to respond. It means an inquiry is the cheapest point at which to make that decision, so find inquiries first when you run your filter.
We did not find a statement in the sources we reviewed about the response window for inquiries, so we have not given one. Read the date on each order rather than assuming it matches a chargeback.
Why can't you see a chargeback in Shopify?
When you cannot find a chargeback in Shopify admin, the usual reasons are another payment gateway, the wrong status in the filter, a dispute the bank has not filed yet, or a different store. A customer saying they have disputed a payment does not mean it has reached you. Work through the table below.
| What you are seeing | Likely cause | What to check |
|---|---|---|
| The customer says they disputed it, but nothing shows | The bank has not filed it with Shopify yet | Wait and keep running the Open filter. Nothing can appear until the bank files |
| Customer paid with PayPal or another gateway | The dispute sits with that provider, not Shopify Payments | Log in to that provider's dashboard |
| The order was in the list yesterday, now it is not | Its status changed from open to submitted, won, lost or resolved | Change the filter to the other statuses |
| A debit on your bank statement you cannot match | A chargeback or an insufficient funds debit | Match the amount against your payouts and recent orders |
| You have more than one store | You are looking in the wrong store | Check each store separately |
| An old order has a new dispute | Customers can take months to dispute | Look back across the last four months of orders |
The last row deserves a word. MoneyHelper says customers who want to use the chargeback scheme should claim within 120 days. So a dispute on an order from three months ago is entirely normal, and searching only recent orders is a common way to miss one.
If you are looking for a dispute from the money side, work backwards.
- Note the date and amount of the unexplained debit or payout adjustment.
- Open your payouts and look at the line items around that date. Menu wording changes, so follow what your admin shows.
- Match the amount, plus a £10 fee if it is a UK chargeback, to an order.
- Open that order to find the chargeback banner.
Shopify says that if your Shopify balance cannot cover a chargeback, the amount is debited from your bank account outside the normal payout schedule, and a failed debit is retried after three business days. So an odd debit on your bank statement is a reason to find the chargeback in Shopify admin that day, not at the end of the week.
Staff accounts are one thing we cannot speak to. The sources we reviewed do not cover which staff permissions let someone see disputes. If you are a team member and the filter shows nothing, ask the store owner to check.
Can you rely on the Shopify chargeback notification email?
No. Shopify alerts you when a dispute arrives, but an email can land in spam, go to an inbox nobody reads or sit unopened over a weekend. The dependable way to find chargebacks in Shopify admin is the order filter, with the email as a nudge. Which address receives the alert is not covered in the sources we reviewed.
Emails fail quietly, and a quiet failure here costs a response window. You can reduce the risk without relying on anything Shopify has not documented.
Chargeback email safety check
[ ] The address on the store account is read by a person, not an unmonitored mailbox
[ ] That address is also forwarded to a second person
[ ] Someone has checked the spam folder this month
[ ] A mail rule marks anything from Shopify mentioning a chargeback or inquiry as important
[ ] A repeating calendar entry runs the Open filter twice a week, email or not
[ ] The cover for anyone on holiday knows how to find chargebacks in Shopify admin and has store access
The calendar entry is the item that matters. If a dispute arrives while the owner is away, the response window carries on regardless. A named cover, with access to the store, is a cheap protection against a 7 day window passing unnoticed.
Is there a Shopify disputes page?
The help pages we reviewed describe how to find a chargeback in Shopify admin through the order list and the order page. They do not describe a separate disputes page, so this guide uses the order route. If your admin offers a disputes view, treat it as a shortcut and confirm what you find on the order.
The reason to find chargebacks in Shopify admin through orders is that evidence belongs to an order. The fulfilment record, tracking, the customer's messages and your policy at the time of sale all hang off that sale. Starting from the order puts you next to the material you will need.
Where is the Shopify chargeback rate report?
There are two routes. Go to Settings, Payments, Chargeback monitoring, or open Analytics, Reports and search for Chargeback rate. This is the figure Shopify uses to monitor your account, and winning a chargeback does not remove the dispute from it. Menu wording changes, so follow what your admin shows.
Where to find chargebacks in Shopify admin and where to find your rate are different questions. The order filter tells you what needs action today. The rate tells you whether your overall pattern is healthy.
Two details from Shopify's help are worth keeping in mind.
First, winning does not take a dispute out of the rate. Shopify counts disputes filed, so a clean record of wins still leaves a rate above zero.
Second, Shopify's account monitoring uses a rate that includes disputes settled through network dispute resolution programmes. A dispute that shows as Resolved in the filter, with no response from you, can still push that figure up.
You can also keep a rough ratio of your own, as an early warning. It is not Shopify's calculation, which we have not reproduced here. It is just disputes found in a month divided by orders in that month.
Example 2 (illustration)
| Month | Orders | Disputes found | Your own ratio |
|---|---|---|---|
| July 2026 | 480 | 2 | 0.42% |
| August 2026 | 510 | 3 | 0.59% |
| September 2026 | 455 | 5 | 1.10% |
The ratio is disputes divided by orders. For September, 5 divided by 455 is 1.10%. The figures are invented, but the sums are right.
The useful signal is the jump from August to September, not the percentage itself. Disputes more than doubled while orders fell. That is the moment to go back to the order filter, open the five orders and ask what they share: one product, one carrier, one discount code, one country. A shared cause is often fixable. Our guide on whether you can win a Shopify chargeback covers what to do about the ones already filed.
Check your real rate in Shopify as well. The place to compare is the report, not your spreadsheet, because the report is the number that counts for monitoring.
How often should you check for chargebacks?
Find chargebacks in Shopify admin every working day if you can, and twice a week at the very least. Shopify's response window can be as short as 7 days, so a once a week check can mean you first see a dispute on the day it is due. Ten minutes per check is enough once the routine is set.
Here is the arithmetic. You can only find a chargeback in Shopify admin when you look, and a dispute can arrive at any point between your checks. If you look once a week and the window is 7 days, the worst case is that you open the order with no time left. Look twice a week and the worst case is a few days gone, with most of the window still ahead.
Use the same checklist each time so nothing is skipped.
Chargeback check (about 10 minutes)
[ ] Find chargebacks in Shopify admin: Orders, Search and filter, Add filter, Chargeback and inquiry status, Open
[ ] For each new item: add it to the watchlist with its due date and time
[ ] Mark each as chargeback or inquiry
[ ] Inquiries first: decide whether a refund or a response is better
[ ] Write the internal deadline in the calendar (two working days early)
[ ] Look at items marked Submitted: any decision since the last check?
[ ] Look at items marked Won: is any one open again with a new deadline?
[ ] Any unexplained bank debit this week? Match it to an order
[ ] Once a month: open the Chargeback rate report and note the figure
Example 3 (illustration)
On a Monday check you find five disputes in Shopify admin: three chargebacks and two inquiries.
| Order | Type | Amount | Fee debited |
|---|---|---|---|
| #1041 | Chargeback | £62.00 | £10.00 |
| #1058 | Chargeback | £148.50 | £10.00 |
| #1063 | Chargeback | £215.00 | £10.00 |
| #1070 | Inquiry | £39.99 | £0.00 |
| #1072 | Inquiry | £71.25 | £0.00 |
The three chargebacks total £425.50, and with three £10 fees the cash that has left you is £455.50. The two inquiries total £111.24 and nothing has been taken. Everything at stake is £425.50 plus £111.24, which is £536.74.
Triage follows from the table. Look at the two inquiries first, because a refund is still possible and costs nothing in fees. Then sort the chargebacks by due date and start with the earliest, not the largest. A £62.00 dispute due on Thursday comes before a £215.00 dispute due the following week.
What should you do in the first hour after you find one?
As soon as you find a chargeback in Shopify admin, write down the reason, amount, type and due date, set a calendar deadline two working days early, and decide whether it is worth contesting. Then start collecting evidence while the order is fresh. The first hour is for control, not for building the case.
A short, ordered list works better than a long one.
- Find the chargeback in Shopify admin from the Open filter, open the order and read the banner and any issuer document.
- Copy the details into your watchlist using the dispute card above.
- Set the internal deadline in your calendar, with a reminder halfway.
- Check the order for a refund. If one was issued, note it, because it affects what you say.
- Decide whether to fight. Our win rate and break-even guide shows how to weigh the effort against the order value.
- If you are fighting, list the evidence you hold and what is still missing.
After that, a plan that runs from the discovery date to the due date keeps the work moving. Here it is for the dispute in Example 1.
| Date (2026) | Task |
|---|---|
| Tuesday 13 October | Find the chargeback in Shopify admin. Log the dispute card, set reminders, read the banner and issuer document |
| Wednesday 14 October | Decide whether to fight. Pull tracking and delivery proof for the order |
| Thursday 15 and Friday 16 October | Collect customer messages, your policy wording and any carrier photo or signature |
| Monday 19 October | Turn each item into a PDF, JPEG or PNG. Check each file is 2 MB or less and the total is 4 MB or less |
| Wednesday 21 October | Write the cover note and read the pack as a stranger would |
| Friday 23 October | Internal deadline: Save, read through, then Submit now |
| Monday 26 October | Spare day for anything that went wrong |
| Tuesday 27 October | Due date. 11:59 PM if no time is shown. Confirm the status says Submitted |
Two file rules sit behind that Monday entry. Shopify accepts PDF, JPEG and PNG, with each file at 2 MB or less and all files together at 4 MB or less, and one file per evidence type. It does not accept audio, video or links to external pages, so a screenshot goes in rather than a URL.
Submit now locks the response. If you realise on the Friday that a file is missing, you cannot reopen it afterwards, which is why the spare days in the plan are not decoration.
What's different for UK merchants?
For UK merchants the fee is £10 and Shopify returns it if you win. The money moves in pounds, bank holidays can shorten your working window, and customers using credit cards have extra protection under Section 75. This is general information, not legal advice. Check your own situation with your payment provider.
A few UK points are worth keeping close when you look for chargebacks in Shopify admin.
The fee. The £10 fee is part of the cash that leaves you with a chargeback, as in Example 3. If you win, the disputed amount and the fee come back in your next payout after the decision.
Insufficient funds. If your Shopify balance cannot cover a chargeback, the amount is debited from your bank account outside the normal payout schedule. A failed debit is retried after three business days. A UK business account with a low balance is the case to plan for.
Bank holidays. Shopify's help pages we reviewed do not say how a bank holiday moves a due date. Christmas Day 2026 falls on Friday 25 December, and the substitute Boxing Day holiday is Monday 28 December. If a due date lands anywhere near those days, treat the last full working day before the holiday as your deadline.
The 120 day window. MoneyHelper says customers can claim a chargeback within 120 days. For you, that means orders up to four months old can still produce a dispute, so keep delivery proof and customer messages for at least that long, and keep checking for chargebacks in Shopify admin on orders that old.
Section 75. MoneyHelper explains that Section 75 applies to credit card purchases from £100 to £30,000, and makes the card company jointly liable with the seller. It is separate from the chargeback scheme. A customer may use either route.
Common mistakes
- Waiting for the email. The email is a prompt, not the record. A twice a week filter check does not depend on any inbox.
- Searching only recent orders. Disputes can arrive months after the sale, so look back across at least four months when you find chargebacks in Shopify admin.
- Treating the due date as the target. Eleven fifty-nine on the final night leaves no room for a missing file.
- Assuming the date moves for a weekend or bank holiday. Nothing we reviewed says it does.
- Ignoring inquiries because no money has gone. A refund is only possible before a chargeback starts.
- Looking in the wrong place. You cannot find PayPal or other third-party chargebacks in Shopify admin, because they never show in the filter.
- Forgetting the store time zone. The date follows your store, not where you are sitting.
- Reading a Won status as the end. A bank can dispute again after a win, with a new deadline.
FAQ
How do I find chargebacks in Shopify admin?
To find chargebacks in Shopify admin, open Orders, use Search and filter, add the Chargeback and inquiry status filter and select Open. The list shows orders with unanswered disputes. Click an order and the banner leads to the response page. Other statuses, such as submitted, won, lost and resolved, can be chosen in the same filter if your admin lists them.
Where is the chargeback response form?
It is on the order. When a dispute exists, a chargeback banner appears on the order page and links to the Chargeback response page. From there you add evidence, press Save to keep a draft and press Submit now when you are finished. Submitting locks the response, so do it last.
Where do I see the chargeback due date in Shopify?
The due date appears on the chargeback response page for the order, in your store's time zone. If no time is shown, Shopify treats the deadline as 11:59 PM on that date. Once the date passes you cannot add anything, so write the date and time into your own calendar when you first see it.
Why can't I see my chargeback in Shopify?
The common causes are a different payment gateway, a filter set to the wrong status, a dispute the bank has not filed yet, or the wrong store. A customer who says they disputed a payment has not necessarily reached you yet. PayPal and other third-party disputes appear only in that provider's own dashboard.
What if I did not receive the chargeback email?
Do not wait for it. Find the chargeback in your Shopify admin by running the order filter for open disputes, because that list is the record. Look in spam, confirm the account address is monitored and add a repeating calendar reminder. Shopify's help pages we reviewed do not say which address receives the alert.
Where can I see my chargeback rate in Shopify?
Go to Settings, Payments, Chargeback monitoring. You can also open Analytics, Reports and search for Chargeback rate. Shopify counts disputes filed, so a win does not remove a dispute from the rate. Account monitoring uses a rate that includes network dispute resolution cases.
What is the difference between a chargeback and an inquiry in admin?
An inquiry is an earlier step in which no money is debited and a refund is still possible. A chargeback takes the amount and the fee immediately and blocks refunds. Both appear under the same filter, so read the type on each order. An inquiry can escalate to a chargeback, adding the fee.
How far back should I look for disputes?
At least four months. MoneyHelper says customers can claim a chargeback within 120 days, so a dispute on an older order is normal, and you should still find chargebacks in Shopify admin on orders that age. Check each store separately if you run more than one, and match any unexplained bank debit to an order by amount and date.
Can I edit my evidence after saving it?
Yes, until the due date. Shopify lets you edit a saved response up to that point. Once you press Submit now, the response is locked and cannot be changed. Save drafts as you go, and keep Submit now for the end, after you have checked every file.
Join the ChargeFix waitlist
ChargeFix is being built for UK Shopify merchants who want help responding to disputes, with flat, fixed pricing instead of a cut of what you recover. It is not live yet, so for now the filter and the checklists above are the way to find chargebacks in Shopify admin and stay ahead of them.
Sources
- Shopify Help Center: Responding to chargebacks and inquiries
- Shopify Help Center: Managing chargebacks in the Shopify admin
- Shopify Help Center: Resolving a chargeback or inquiry
- Shopify Help Center: Chargebacks and inquiries
- MoneyHelper: How to sort a problem with a payment